Terms of Service — Thundr Chat

1. Acceptance of terms

By creating an account, launching the Thundr Chat application, or participating in a video chat session you agree to be bound by these Terms of Service and our Privacy Policy. If you do not accept the terms, do not use the platform.

We may update these terms to reflect new features, legal requirements, or policy changes. The date at the top of this document indicates the latest revision. Continued use after updates means you agree to the revised terms.

2. Eligibility

You must be at least 13 years old to use Thundr Chat. Local laws may require a higher age threshold, in which case the greater limit applies. Teen users must keep Safe Mode enabled and may require guardian consent in certain regions.

Enterprise customers and creators who monetize content must complete identity verification and meet additional contractual requirements.

3. User responsibilities

You agree to follow our community guidelines, keep login credentials secure, and use the service for lawful purposes. You are responsible for any content you share during a session. Do not upload or stream content that infringes intellectual property rights, contains harmful or exploitative material, or violates local laws.

You must immediately notify us if you suspect unauthorized access, security incidents, or policy violations involving your account. Misuse may result in suspension, termination, or legal action.

4. Moderation and enforcement

Thundr Chat reserves the right to monitor and review sessions using automated tools and human moderators in order to keep the community safe. We may remove content, restrict features, or end sessions that violate our policies.

If your account is flagged repeatedly, we may suspend or permanently terminate access. Appeal instructions are provided via email when enforcement occurs.

5. Creator and enterprise services

Creator payouts, white-label deployments, and API integrations are governed by supplemental agreements. Those documents outline revenue share, data responsibilities, and service-level commitments. Where conflicts exist, the supplemental agreement prevails for the covered service.

Thundr Chat may charge fees for premium features. Applicable taxes and processing fees will be disclosed before purchase or activation.

6. Disclaimers

The service is provided “as is” without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or the behavior of other participants. To the fullest extent permitted by law, Thundr Chat disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties, so the above limitations may not apply to you.

7. Limitation of liability

To the maximum extent permitted by law, Thundr Chat and its affiliates are not liable for indirect, incidental, consequential, or punitive damages arising from your use of the service. Our aggregate liability for direct damages will not exceed the amount you paid for Thundr Chat services in the twelve months before the claim.

This limitation does not apply to damage caused by our gross negligence or intentional misconduct where prohibited by law.

8. Governing law and dispute resolution

These terms are governed by the laws of Singapore, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Singapore, unless prohibited by local regulations.

Consumers in the European Union may bring disputes to their local courts. Nothing in these terms limits statutory consumer protections that cannot be waived.

9. Contact

Questions about these terms can be directed to legal@thundrchat.com or mailed to Thundr Chat Labs Pte. Ltd., 24 Collyer Quay, #18-05, Singapore 049319.